Roadside Assistance

Roadside Assistance, working with the RAC.

Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars.

If you break down, we will send a qualified technician to try and fix the problem at the roadside. If this can’t be done, they will recover your car to your home, or a Mercedes-Benz Retailer.

Cover is also available for customers with cars registered from 24 October 1998* and is automatically activated/renewed on completion of a service by a Mercedes-Benz Retailer.

Mercedes-Benz offers comprehensive breakdown and accident cover.

For immediate assistance contact 00800 1777 7777.

From abroad or a mobile phone, please call +44 (0)207 975 7077.

Renewing Your Cover for up to 30 years

To maintain Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer.

You’ll receive a renewal notification to confirm cover has been extended for another 12 months on completion of a full Mercedes-Benz Recommended Service.*

* Including both Routine Maintenance and Additional Items.

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