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SERVICING EXPLAINED

What is the difference between an A and B Service? What are recommended additional items? What is routine maintenance?

Mercedes-Benz servicing

Mercedes-Benz Retailer servicing combines unrivalled technical expertise with exceptional customer care, outstanding value, and complete peace of mind. Depending on the age or mileage of your Mercedes-Benz, your Retailer will carry out an ‘A’ or a more comprehensive ‘B’ service. Either way, they’ll only change parts when they’re scheduled for replacement and will always give you written confirmation of the work carried out.

What's included in your service?

When our expert technicians inspect your vehicle, they provide you with a personalised film outlining your visual health check and the work required. This is otherwise known as StarView and rest reassured no work will be carried out without your approval.

Once approved, you will receive a quotation for a service made up of two parts: Routine Maintenance and Recommended Additional Items*. Routine Maintenance includes a full inspection plus those items needed at every service such as oil/filter change. A more thorough ‘B’ service will also involve elements such as a brake test and headlamp alignment.

Recommended Additional Items ensure your car operates to an optimum level and are determined by your vehicle’s age and mileage.

*Recommended Additional Items are needed to follow the Manufacturer’s Recommended Service Schedule. Without them your free Roadside Assistance cover and 30 years perforation and corrosion warranty will not be renewed.

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